Club V1 Switch - nightmare

My club has changed it's computer systems for members from masterscoreboard to ClubV1. It's a bloody nightmare, I've not been able to sync to the club and the support is about a useful as a chocolate teapot. Does anyone else's club use CLUB V1 and am I a rarity or did you also have issues with the system?

Sorry about the poll, accidently pressed the poll button and couldn't delete it!